Monday February 13, 2012


QUESTION OF THE WEEK

Survey results are meant for general information only, and are not based on recognised statistical methods.



Arts & Entertainment

Virgin America apologizes for grounding passengers for 4½ hours


Carrie Ann Inaba.(THE ASSOCIATED PRESS/Dan Steinberg)

LOS ANGELES - Virgin America has offered refunds to "Dancing With the Stars" judge Carrie Ann Inaba and other passengers who were stranded for hours on a grounded plane bound for New York from Los Angeles.

Flight 404 left Los Angeles International Airport on Saturday morning but fierce winds forced it to Stewart Airport in Newburgh, about 145 kilometres north of New York.

The airline says people were kept on the ground for 4½ hours - although they were allowed to leave the plane - and then bused to New York's JFK Airport.

Virgin America CEO David Cush sent an apology letter Tuesday to each passenger, promised refunds and provided a credit for a future flight.

Inaba, who was on the flight, posted on Twitter that Cush called her personally to apologize.


Comments


NOTE: To post a comment in the new commenting system you must have an account with at least one of the following services: Disqus, Facebook, Twitter, Yahoo, OpenID. You may then login using your account credentials for that service. If you do not already have an account you may register a new profile with Disqus by first clicking the "Post as" button and then the link: "Don't have one? Register a new profile".

The Whistler Question welcomes your opinions and comments. We do not allow personal attacks, offensive language or unsubstantiated allegations. We reserve the right to edit comments for length, style, legality and taste and reproduce them in print, electronic or otherwise. For further information, please contact the editor or publisher, or see our Terms and Conditions.

blog comments powered by Disqus


About Us | Advertising | Contact Us | Sitemap / RSS   Glacier Interactive Media: Information and Other Glacier Websites    © Copyright 2012 Glacier Interactive Media | User Agreement & Privacy Policy

LOG IN



Lost your password?