The Resort Municipality of Whistler (RMOW) has appointed Norm McPhail as its new general manager of corporate and community services.
McPhail has over 30 years experience working in the RCMP, 11 of those working in Whistler. McPhail previously served as the Regional Police Services Commander for the Sea to Sky, based out of the resort, and most recently was the officer in charge of the RCMP detachment in Nanaimo.
“I’m very excited about the opportunity,” he said. “I’m (currently) the Regional Commander for Police Services at the Regional District of Nanaimo, and I have 275 staff reporting to me, and I work with a number of different agencies within policing as well as municipal government, the province, the federal government and the like. There’s some kinship to all of that, and to take those skills and get to work in Whistler, wow.”
McPhail brings a diverse background in policing to his new role that includes administrative, training, First Nations policing, international relations, and operations experience. He was awarded the Lieutenant Governor's Meritorious Service Medal in 2003 in recognition of his role during the Okanagan and Kootenay area firestorm events. He is also a recipient of the Queen Elizabeth II Diamond Jubilee Medal and the RCMP's Distinguished Service Medal.
“Norm brings many years of extensive management and leadership experience from a long and distinguished career with the RCMP,” said the municipality's chief administrative officer (CAO), Mike Furey, in a release. “We look forward to welcoming Norm back to Whistler as part of our team.”
McPhail said his first priority as general manager will be “to drink in all that I may have been missing in Whistler and to absorb the knowledge of what’s happening and how things are going forward.” McPhail last resided in the resort in 2009.
The longtime RCMP officer is replacing former general manager Bob MacPherson, who worked 14 years with the municipality. MacPherson left the position earlier this summer to take on his new role as the CAO for the District of Tofino.
The general manager of corporate and community services reports to the CAO and is responsible for the overall direction and management of the RMOW's Corporate and Community Services Division, which oversees several municipal areas like financial services, information technology and legislative services. The general manager also assists in developing and implementing strategic direction for the municipality.
McPhail will begin in his new position on Oct. 21.