The RMOW wants your say on municipal operations in Whistler, with the seventh annual Community Life Survey launching next week.
The municipality will begin a random phone survey of local residents and second homeowners on Monday (Sept. 16), while a web version of the survey will be available at the end of the month.
“(The survey is) an important opportunity for residents and second homeowners to let us know how we're doing and how we can continue to improve our municipal operations,” said Mayor Nancy Wilhelm-Morden in a release. “Community engagement was one of the priorities identified in our 2012-2014 Council Action Plan, and I think we have made significant improvement in this area during our council term.”
The survey takes approximately 15 minutes and measures the municipality's progress towards priorities identified in the resort's sustainability guiding document, Whistler2020, and the RMOW's Corporate Plan. The survey gives the RMOW a sense of community life within Whistler, and results help guide council and staff in developing priorities moving forward. Survey results also aid in determining future municipal budgeting expenditures and give staff a blueprint for providing communications and municipal services.
Results from last year's survey were generally positive, with 97 per cent of residents polled saying they were satisfied with Whistler as a place to live or visit — the highest number since the survey began in 2006 — and 94 per cent of second homeowners saying the same.
There were a few areas that showed room for improvement based on the 2012 results, most notably in transit services. Only 53 per cent of residents polled said they were satisfied with transit services in the resort, a 15-point drop from the previous year, while 65 per cent of second homeowners said the same. The plunge could be attributed to a cut in transit service hours in 2011. The RMOW has committed to providing an additional 2,000 service hours this winter season.
Market researchers Mustel Group will conduct the survey as in years past, with plans to conduct 300 random phone interviews with residents, and 200 with second homeowners.
Results from past surveys can be viewed at www.whistler.ca/surveys.